Dear Students and Staff,
We are writing to inform you that we are aware of an intermittent access issue that affected some students' ability to connect to the Moodle learning platform over the past 72 hours. As of yesterday, several students were unable to access the system.
We want to assure you that this issue has now been fully resolved, and all users should be able to access the system normally. Our technical team has investigated and addressed the underlying cause.
We sincerely apologize for any inconvenience this may have caused to your studies and coursework. We understand how disruptive access issues can be, and we appreciate your patience and understanding while we worked to restore full functionality.
If you continue to experience any difficulties accessing Moodle, please reach out to our support team at tech@trianglehvactraining.com. We'd like to hear from you if you ran into any issues so we can make sure everything is working properly on your end.
Thank you for your understanding.
Best regards.